Privacy Policy

1. Introduction

Welcome to FindMyTeacherNow ("we", "our", or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at findmyteachernow.com and use our platform services.

By accessing or using our platform, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this policy, please do not access the site or use our services.

2. Information We Collect

We collect information that you provide directly to us, as well as information collected automatically when you use our platform.

Information You Provide

• Registration information: When you create an account as a teacher or student, we collect your name, email address, phone number, and profile details such as qualifications, subjects taught, and teaching preferences.
• Contact form data: When you submit an enquiry through our contact form, we collect your name, email address, phone number (optional), subject of enquiry, and message content.
• Profile information: Teachers may provide additional details including educational qualifications, teaching experience, location, rates, and a profile photograph.

Information Collected Automatically

• Usage analytics: We collect information about how you interact with our platform, including pages visited, time spent on pages, search queries, and navigation patterns.
• Device information: We may collect information about the device you use to access our platform, including device type, operating system, browser type, and screen resolution.
• IP address and location: We collect your IP address which may be used to determine your approximate geographic location for providing relevant local search results.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To create and manage your account on our platform
• To display teacher profiles to students searching for educators
• To facilitate communication between teachers and students
• To respond to your enquiries and provide customer support
• To send you important updates about your account and our services
• To improve our platform, features, and user experience
• To analyse usage patterns and optimise platform performance
• To detect, prevent, and address technical issues or fraudulent activity
• To comply with legal obligations under Indian law

4. Data Security

We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit using SSL/TLS protocols
• Secure password hashing using industry-standard algorithms
• Regular security assessments and vulnerability testing
• Access controls limiting data access to authorised personnel only
• Secure hosting infrastructure with regular backups

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

5. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Public profiles: Teacher profile information (name, qualifications, subjects, rates, and location) is displayed publicly to help students find suitable educators.
• Service providers: We may share data with trusted third-party service providers who assist us in operating our platform, such as hosting providers and email services, subject to confidentiality agreements.
• Legal requirements: We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

6. Your Rights

Under applicable Indian data protection laws, you have the following rights regarding your personal information:

• Right to access: You may request a copy of the personal data we hold about you.
• Right to correction: You may request that we correct any inaccurate or incomplete personal data.
• Right to deletion: You may request that we delete your personal data, subject to certain legal exceptions.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw that consent at any time.
• Right to data portability: You may request your data in a structured, commonly used format.

To exercise any of these rights, please contact us at privacy@findmyteachernow.com. We will respond to your request within 30 days.

7. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small data files stored on your device that help us remember your preferences and understand how you use our site.

Types of Cookies We Use

• Essential cookies: Required for the platform to function properly, including authentication and session management.
• Analytics cookies: Help us understand how visitors interact with our platform so we can improve the user experience.
• Preference cookies: Remember your settings and preferences for future visits.

You can control cookie settings through your browser preferences. Disabling certain cookies may affect the functionality of our platform.

8. Third-Party Links

Our platform may contain links to third-party websites or services that are not operated by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policy of every site you visit.

9. Children's Privacy

Our platform is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at privacy@findmyteachernow.com. If we become aware that we have collected personal data from a child under 13 without parental consent, we will take steps to delete that information promptly.

For students between the ages of 13 and 18, we recommend that a parent or guardian supervise their use of the platform and review any information shared.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you via email or a prominent notice on our platform.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: